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Privacy Statement

In order to ensure that our Privacy Policy is clear and understandable for everyone, we provide a summary of the processing of privacy-sensitive personal data. If there are ambiguities, something remarkable, or if you have questions about the Privacy Policy and the renewed requirements for the GDPR (General Data Processing Regulation), please contact us.

Zenza Home Accessories, including Zenzahome.com, handles personal data carefully and in a responsible manner in accordance with the new rules drawn up by the GDPR.

We collect this personal information:

- Name and address details
- Billing address
- Email address
- Phone number
- Payment details
- IP address
- Order history

When processing this data, we comply with the following requirements of privacy legislation:

- The collected personal data will only be used if it is necessary for the provision of our services.
- If permission for certain processing of data is required, permission is also first requested here.
- In our Privacy Policy we clearly state why personal data are used.
- We provide the correct security measures to ensure the security of personal data.
- We also respect your right to inspect, correct or delete any personal data on request at any time.

Retention period for personal data

The above personal data will be stored as long as necessary for the agreed service and to handle your order (s). This includes the warranty period. In the case of fiscal retention, we are legally obliged to keep data longer.

Privacy data and publication for commercial purposes

Your name and e-mail address will be used for commercial purposes. Under no circumstances will your data be shared with third parties. Except where necessary for your order and / or delivery. Only by permission will your e-mail address be used for our newsletter and offers. In addition, your name and e-mail address will be used in a responsible manner for our feedback system for customer experiences. With your product assessment, your name will be published with express permission and only with the products in question, in order to offer a fair and sincere insight into the experiences of and for our customers.
When participating in one of our competitions via social media, your name will be shown as specified on the relevant platform. This is, except for the congratulations, to guarantee the authenticity of the contest.